Serial number of the appliance – (from FreeBSD, run sysctl -a netscaler). NetScaler software version including the build – (from NetScaler CLI, run show version). NetScaler hardware model – (from FreeBSD, run s ysctl -a netscaler). You must collect the following information to troubleshoot any issues with the NetScaler appliance: This article contains information that you must collect for troubleshooting an issue with the NetScaler appliance.
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